Overview

At Pup Adventure Weekend, we are committed to providing an unforgettable experience for all attendees. To ensure smooth event planning and fairness, the following policy applies to ticket purchases, exchanges, and refunds:


Ticket Transfers

Exchange Fees:

Tickets may be transferred at no cost to the original buyer.

Ticket Transfers and Exchanges:
Tickets are fully transferable! If you can no longer attend, you may transfer your ticket to another attendee. Ticket transfers must be completed by 48 hours before the event. The original ticket holder must contact us at admin@pupadventureweekend.dog to authorize the transfer.

Merchandise Returns and Exhanges

Event Merchandise:
All sales of event-exclusive merchandise at Pup Adventure Weekend are final. Exchanges will only be granted for defective or damaged items and must be requested before the close of the event.

Pre-Ordered Merchandise:
Pre-ordered merchandise can be exchanged or returned for a full refund if a request is made within 7 days of receipt. Refunds for merchandise do not apply to shipping costs.

Third Party Purchases

Tickets or merchandise purchased through unauthorized third-party vendors will not be eligible for refunds or exchanges. Always purchase directly from our official channels to avoid complications.

Need help?

If you have any questions or concerns regarding this policy, please reach out to our team at admin@pupadventureweekend.dog or visit our website https://pupadventureweekend.dog for assistance.